Sky Accessibility
I've been using the Sky Q app on my Android tablet to set up recordings on my Sky Q box without any problems. Now it seems Sky want me to switch to the updated Sky Go app. I've downloaded it and am running it but it doesn't seem to be connecting to my Sky Q box. Any recording I set up says 'sent t.
Bring back the Touch features. Sky Q originally launched with a Touch remote, which had a touchpad in the middle of it. This has since been replaced with the new Touch remote, which has. A quick demo to help you get started on how to use your Sky Q BoxYou can also download a mini user guide to keep on your phone, just in case you need it.http. Sky Q 1TB box: 700GB personal storage. Sky Q 2TB box: 1.7TB personal storage. 300GB storage reserved by Sky. 18 month minimum term. Multiscreen subscription: £14 per month. Requires Sky Q box, Sky Signature and Multiscreen subscriptions and Sky Q Mini(s) connected to home broadband. One-off costs apply to view on 2 or more additional TVs.
We're committed to ensuring that all our products and services are fully inclusive and easy for everyone to use. So, if you or someone you know has a disability, or might just benefit from some additional support or custom features, take a look at what we have to offer.
Wild Animal Babies
Find out more
Register for our services
We want you to get the most from Sky so we offer a number of services for our customers with accessibility requirements, like alternative billing formats including braille, large print and audio CD. We have other ways of contacting us too, like British Sign Language via an interpreter or Text Phone. And we’re trained to support Power of Attorney accounts. We also offer a messaging service. Please let us know if you need any extra assistance or would like to register your account with us.
Collaborations
We work with people and organisations who keep us learning and improving. For example, the Royal National Institute for the Blind share their expertise on our Sky box display, our apps and websites. Action on Hearing Loss supported us when we launched subtitles on demand, helping us test our service with people affected by hearing loss. And Dementia Friends trained us to make sure we offer the best support to people affected by dementia.
TV Highlights
Intergalactic Series 1 Episode 1
Sky 1
30th April 2:00AM
Sky Q Tablet Review
Audio Description & Subtitles
New & Exclusive. In the outskirts of outer space, a fearless young cop and galactic pilot finds her life change forever when accused of treason. Sky original drama.
Audio Description by Kenneth Blair
Sky Q Tablets
An American Pickle
Sky Cinema Premiere
30th April 8:00AM
Audio Description & Subtitles
Preserved in brine for a century, an Orthodox Jewish factory worker wakes up and tries to find his great-grandson. Comedy drama starring Seth Rogen. (2020) (85 mins)
Audio Description by Tacye Lynette
The Good Doctor Series 1-3
Subtitles
Freddie Highmore stars in a top-drawer medical drama as an autistic surgeon facing the challenge of defying his colleagues' expectations at a prestigious hospital's surgery unit.
Sky Q Tablet Reviews
Available until 30/09/21
Sky Q Free Tablet