Webex Teams Webrtc



The integration with MS Teams via the interop connector or WebRTC is on the roadmap and not released yet. However, you can try creating a weblink on the board to teams.microsoft.com. You can get some basic functionality, but not a full integration just yet. Sign in to Webex Teams for group chat, video calling, and sharing documents with your team. It's all backed by Cisco security and reliability. The Webex for Web app uses Web Real-Time Communication (WebRTC) to send media between Webex-enabled apps. WebRTC doesn’t have a finalized standard and changes frequently, so every browser interprets it differently. Depending on how your browser interprets the latest version of WebRTC, it may introduce bugs that cause problems for Webex for Web.

What You’ll Find in This Demo

The guide for this preconfigured demo includes two independent Cisco Calling and Meeting Integration demos: Microsoft Teams and Slack.

What’s New

The Microsoft Teams integration section has a new scenario: Cloud Video Interop (CVI) and WebRTC.

Overview

Microsoft Teams

Users demand interoperability with calendaring, ECM, workflow, telephony, meetings, video, devices, and more. Cisco meets this demand with client-based integration with Microsoft Teams.

The simple-to-deploy client/plug-in integration with Microsoft Teams works with your choice of Cisco clients — Cisco Jabber, Webex Calling, and Webex Meetings.

Calling

  • Click to call with your existing phones from Microsoft Teams
  • No compromise on calling features
  • No dial plan and routing reconfiguration

Meetings

  • Simple-to-implement Webex Meetings Bot
  • Get your default website for Meetings
  • Set your default Meetings website
Webrtc teams webex

And all this is at no additional license costs because of the following:

  • Covered by your existing Cisco licenses/subscription
  • No (E5) Microsoft Cloud PBX Phone system license is required

Cloud Video Interop (CVI) and WebRTC

  • SIP-capable video endpoints can join Microsoft Teams meetings via CVI for a rich, seamless meeting experience, without requiring third-party interop using OBTP join with Calendar Service, direct dial in, or IVR join experience.
  • WebRTC supports the OBTP join with Calendar Service for B2B meetings from a Cisco video endpoint that has Media Engine running. These devices support WebRTC: Cisco Webex Board, Room Devices, and DeskPro.
Webex microsoft teams webrtc callingCalling

Slack

Cisco Jabber, Webex Call, and Webex Meetings integrated with Slack lets you collaborate seamlessly – whoever, whenever, however.

Calling

Cisco Jabber and Cisco Webex are simple-to-deploy plug-ins that can be cross-launched from within Slack when you want to call someone internally or externally.

With Cisco Jabber and Cisco Webex plugins, Slack users can:

  • Call someone internal with their extension or SIP URI
  • Call someone over PSTN

The simple-to-deploy client/plug-in Webex Meetings integration with Slack lets Slack users to schedule, start, or join Cisco Webex Personal Room meetings, and Cisco Webex scheduled meetings directly from Slack.

Meetings

With Cisco Webex Meetings plug-in, Slack users can:

  • Start and join meetings directly in their channel
  • Schedule a meeting and the meeting info card will be added to the conversation.
  • Automatically get status alerts and, if your meeting has already started, see who has joined
  • Preview your upcoming meetings and join from the list
  • Edit a scheduled Webex meeting
  • Play recordings, which are posted in the channel when ready
  • See if other users are currently in a Webex meeting

Scenarios

The Microsoft Teams integration section has three independent scenarios:

  • Scenario 1: Cisco Jabber and Webex Meetings Integration with Microsoft Teams
  • Scenario 2: Cisco Calling and Webex Meetings Integration with Microsoft Teams
  • Scenario 3: Cloud Video Interop (CVI) and WebRTC

The Slack integration section has two independent scenarios:

  • Scenario 1: Cisco Jabber and Webex Meetings Integration with Slack
  • Scenario 2: Cisco Webex Calling and Webex Meetings Integration with Slack

Get Started & Resources

  • Schedule this demo and get the lab guide: Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
  • Visit the Cisco dCloud help page: https://dcloud-cms.cisco.com/help
  • Access all available Cisco dCloud content: https://dcloud.cisco.com
  • Contact Us: https://dcloud-cms.cisco.com/help/dcloud-collaboration-contacts
  • Talk about it on the dCloud Community
Teams

You can set up web apps on Control Hub or the UI Extensions Editor and open them on your device. Make sure the web engine is on – if not, see this article for more information.

Read Best Practices For Using the Web Engine to learn more about the supported features and limitations of the web engine. If you encounter an issue with a web page, check the Troubleshooting section.

Webex Microsoft Teams Webrtc Calling

Add Web Apps Directly From Control Hub

Webex Teams Web Client Limitations


The Web Apps added through the UI Extensions Editor will not appear on Control Hub. To edit them, go directly to the editor.

Webrtc Teams Webex

1

From the customer view in https://admin.webex.com, go to the Devices page and click on your device in the list.

2

Click Web Apps under Configurations in the panel that opens on the right. Select Add.

3

Enter the name and the URL of the Web app. The name will appear under the web app icon on the home screen. The device will attempt to get an icon from the WebApp URL, but will use a default icon if the quality is not good enough. Optionally, you can add a custom icon in the web app icon URL field.

You can choose if you want to display the web app
  • Always

  • Only out of call

  • Only in call

4

Click Add and Save.

The icon of the web app is now visible on the home screen of your board. The app opens in full screen and times out after 15 minutes when not in use.